Privacy Policy

Effective Date: 06/13/25

Carrington Creek Holdings, LLC d/b/a Carrington ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your information when you interact with us, including through our website forms, communications, and service platforms.

1. Information We Collect

We collect personal information that you voluntarily provide through forms on our website, in person, via email, or through other communication channels. This may include, but is not limited to:

  • Full Name

  • Phone Number

  • Email Address

  • Physical Address

  • Any other information you choose to provide

2. How We Use Your Information

We use the information you provide to support all facets of our business operations. This includes, but is not limited to:

  • Responding to inquiries about our services

  • Communicating with potential and active clients regarding projects

  • Coordinating with employees, contractors, and service providers

  • Facilitating onboarding and internal communications

  • Managing appointments, scheduling, and service logistics

  • Sending updates, confirmations, or documentation via phone, SMS, or email

  • Providing email marketing content (e.g., newsletters, promotions, updates), with opt-out available at any time

You may unsubscribe from marketing emails at any time using the link provided in the email. For SMS messages, you may reply STOP to opt out or HELP for more information.

3. Data Sharing and Third-Party Services

We do not sell your personal information to third parties. However, we may store or process your information using trusted third-party service providers who support our operations. These platforms include:

  • Google Workspace

  • Squarespace

  • Jotform

  • Zoom

  • Buildertrend

  • Mailchimp (email marketing)

We take reasonable measures to ensure these providers handle your data responsibly, but their use of information may be governed by their own privacy policies. We recommend reviewing the privacy policies of those platforms if you have concerns.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices

You can opt out of SMS communications at any time by replying STOP. For email marketing, you can unsubscribe using the link at the bottom of any campaign email. You may also contact us directly to request data updates or deletion.

5. Security

We take appropriate administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

6. Updates

This Privacy Policy may be updated periodically. The most recent version will always be available on our website, along with the effective date.

7. Contact

Carrington Creek Holdings, LLC d/b/a Carrington attn. HR Team
Mailing Address: PO Box 10176, Fort Smith, AR 72916
Physical Address: 8101 McClure Drive, Suite 201, Fort Smith, AR 72916
Email: concierge@carringtonstudio.com